We accept all our payments via debit/credit cards via stripe.

Yes, you definitely can cancel your subscription and, you will still have access to all the features that you already paid for until the end of paid date range.

Yes, an invoice will be automatically generated for you after any payments from your account.

Eligibility for Refund:
Subscription Services: Customers who have subscribed to our premium services are eligible to request a refund within 14 days of their initial subscription or any renewal period, provided that they have not used the service to generate more than a limit number of QR codes.
One-Time Purchases: For one-time purchases, such as custom QR code designs or bulk QR code packages, refunds are eligible if the request is made within 7 days of purchase, and the purchased service has not been utilized or downloaded.
Non-Refundable Circumstances:
Services that have been extensively used as determined by Track QR Link are not eligible for a refund. For example, if a customer has generated a significant number of QR codes beyond a reasonable amount for testing or evaluation.
Renewal charges for subscription services are non-refundable if not requested within the first 14 days of the renewal transaction.
Custom services that have been fully delivered or partially executed, such as bespoke QR code design services, are not eligible for refunds.
Process for Requesting a Refund:
Contact Support: To request a refund, please contact our customer support team through email with your order details and the reason for the refund request.
Review: Our team will review your request, which may include verifying the usage of our services based on your account activity.
Resolution: We aim to process refund requests within 7 business days. If your refund request is approved, the amount will be credited back to your original method of payment within a certain number of days, depending on your card issuer's policies.